E-Visits and Video Visits Now Available for LVHN Rehab Patients
Technology innovations at Lehigh Valley Health Network (LVHN) are making care more convenient during the coronavirus (COVID-19) outbreak. In the latest effort to utilize secure technology for care, LVHN Rehabilitation Services is introducing E-visits and LVHN Video Visits for rehabilitation patients. These offerings follow the recent establishment of consolidated sites of service for LVHN Rehabilitation Services to limit potential COVID-19 exposure to patients, staff and community.
E-Visits are offered through the patient portal, MyLVHN. These convenient and secure email visits will provide current patients of LVHN Rehabilitation Services the opportunity to seek medical advice on techniques to manage injury-related symptoms while at home or seek guidance on their home exercise program. All physical therapy, occupational therapy and speech therapy E-Visits will be answered by a licensed rehabilitation provider.
Patients will be able to initiate an E-Visit through their MyLVHN account – either by selecting the E-Visits icon found on the MyLVHN app, or if on MyLVHN.org, by scrolling to “Quick Links” and selecting “Schedule an E-Visit.” An interactive questionnaire will ask questions relevant to the patient’s care and allow the patient to ask questions to their rehab team.
LVHN Rehabilitation Services also now offers scheduled LVHN Video Visits. Current patients who could benefit from a video visit will be contacted by a member of LVHN Rehabilitation Services and scheduled for their video visit appointment. These selected patients will access their LVHN Video Visit appointment on the MyLVHN app, checking in for the video visit by pressing the My Appointments icon.
LVHN Video Visits are a type of telehealth care offered by LVHN for people who have MyLVHN accounts. Using a video-enabled smart device and the MyLVHN app, an individual can have a virtual face to face appointment with an LVHN health care provider for several video visit types, including the popular ExpressCARE Video Visits for minor illness and injury care.
LVHN has offered MyLVHN since 2015. More than 354,000 people use MyLVHN to manage their care, review test results, have LVHN Video Visits, E-Visits, send secure messages to their health care providers and more. Learn more at LVHN.org/MyLVHN.
For information and updates related to coronavirus (COVID-19), please visit LVHN.org/COVID19.
Lehigh Valley Health Network includes eight hospital campuses, three in Allentown, one in Bethlehem, one in East Stroudsburg, one in Hazleton and two in Pottsville, Pa.; Coordinated Health, which includes two hospital campuses, nearly two dozen multispecialty locations including ambulatory surgery centers and orthopedic injury centers in northeastern Pennsylvania and western New Jersey; 26 health centers; numerous primary and specialty care physician practices; 22 ExpressCARE including the area’s only Children’s ExpressCARE; pharmacy, imaging, home health, rehabilitation, and lab services; and preferred provider services through Valley Preferred. Specialty care includes trauma care for adults and children, burn care at the Regional Burn Center, kidney and pancreas transplants; perinatal/neonatal, cardiac, cancer, orthopedics, neurology, complex neurosurgery capabilities including national certification as a Comprehensive Stroke Center, and robotic surgery in 10 specialties. Lehigh Valley Cancer Institute, Lehigh Valley Heart Institute, and Lehigh Valley Institute for Surgical Excellence physicians provide the most advanced treatments. The Lehigh Valley Cancer Institute is a member of the Memorial Sloan Kettering (MSK) Cancer Alliance, an initiative that helps community providers improve the quality of cancer care and offers access to MSK clinical trials. Lehigh Valley Reilly Children’s Hospital, the community’s only children’s hospital, provides care in more than 30 specialties and general pediatrics. Lehigh Valley Hospital–Cedar Crest is the region’s only hospital nationally ranked by U.S. News & World Report for orthopedics and has been recognized among Pennsylvania’s top five hospitals for six consecutive years. Lehigh Valley Hospital–Cedar Crest, Lehigh Valley Hospital–17th Street and Lehigh Valley Hospital–Muhlenberg are the region’s only Magnet® hospitals for nursing excellence. Additional information is available by visiting LVHN.org, or following us on Facebook, Twitter, LinkedIn, and Instagram.