How LVHN is Making Outpatient Care Safe for You
BY AMANDA BIALEK
From the moment you call our access center to schedule your next appointment, you can be at ease about entering our offices to receive care during the coronavirus (COVID-19) pandemic. Our team members at Lehigh Valley Health Network (LVHN) will explain the safety measures in place to provide you with a comfortable and safe experience. You’ll know exactly what to expect should you need to come in for a test or treatment at one of our outpatient facilities.
Take time to prioritize your health. Many of our departments, such as outpatient rehab, imaging and cardiac testing, offer evening and weekend hours to accommodate your schedule. As you plan for your appointment, you can be confident that we are taking every step possible to provide the safe care you deserve. Watch this video or read the transcript below to learn how we are delivering the care you trust from the time you call us to schedule to the minute you arrive for your appointment.
At LVHN, we are committed to keeping you and your loved ones safe.
That’s why we are taking every step possible to provide safe care.
Here’s how we’re delivering the outpatient care you trust.
When you schedule an appointment, our access center explains all the safety measures we are taking to provide you with a comfortable and safe experience for any test or treatment you may need.
Many of our departments, such as outpatient rehab, imaging and cardiac testing, offer convenient weekend and evening hours to accommodate your schedule.
We streamline your visit to maximize social distancing.
Pre-screenings and preregistration are done the night before your appointment.
You also can check in virtually through the MyLVHN app.
Patient arrival times are staggered, and waiting room seating is spaced out.
Everyone receives a temperature screening at the door and must wear a face mask.
You’ll see how our team is cleaning and disinfecting all areas, and signs indicate that your exam room was cleaned.
Plus, our caregivers wear protective equipment to keep you safe.
As your health partner, we are taking extraordinary steps to protect you and deliver the safe care you deserve.
Download the MyLVHN app to access your personal health information and stay connected with your care team.