Lehigh Valley Health Network Named 2018 CHIME HealthCare’s Most Wired Recipient
Health network ranked No. 3 in the country and among eight other participating countries among healthcare systems for use of information technology to improve patient care delivery
The College of Healthcare Information Management Executives (CHIME) today announced that Lehigh Valley Health Network (LVHN) has been designated No. 3 in the country and among eight other participating countries among Healthcare’s Most Wired for 2018 at the CHIME Fall CIO Forum in San Diego.
HealthCare’s Most Wired Hospitals and health systems at the forefront of using healthcare IT to improve the delivery of care, including LVHN, have maximized the benefits of foundational technologies and are embracing new technologies that support population management and value-based care. The most successful organizations not only adopt technology but apply it strategically to achieve great outcomes, according to an analysis of CHIME’S Healthcare’s Most Wired survey results.
This is the 12th consecutive year and the 13th time since 2003 LVHN has been recognized among Healthcare’s Most Wired.
“To be ranked No. 3 in the United States and among eight other countries for Most Wired in healthcare is amazing,” said Michael Minear, Senior Vice President and Chief Information Officer of LVHN. “I am so proud of my colleagues at LVHN who have worked hard to deploy and support modern technology, and our clinicians and operational staff who use and optimize it every day. LVHN has achieved so much with technology, but in many ways we feel we are still early in our journey. We continue efforts to better support patients and families, expand remote patient monitoring for patients that need ongoing clinical assessment, and deliver even more advanced analytics to support improvement in care delivery and reductions in the cost of care.”
HealthCare’s Most Wired, now in its 20th year, traditionally tracked the adoption of healthcare IT in hospitals and health systems. CHIME took over the Most Wired program and revised the survey questions and methodology this year to highlight strengths and gaps in the industry. The goal is to identify best practices and promote the strategic use of healthcare IT to elevate the health and care of communities around the world.
The report found two key areas that emerged in 2018: the use of foundational technologies such as integration, interoperability, security and disaster recovery; and the use of transformational technologies to support population health management, value-based care, patient engagement and telehealth. These foundational pieces need to be in place for an organization to leverage tools to effectively transform healthcare.
“Healthcare IT has the potential to revolutionize care around the world, but to meet that potential it must be used strategically,” said Russell Branzell, president and CEO of CHIME. “The technology is important, but leadership and a strategic vision are equally important. The diversity of the organizations that earned Most Wired status this year shows quality care can be achieved almost anywhere under the right leadership. By sharing the best practices in Most Wired, we hope quality care will one day be available everywhere.”
The report findings fell into the two categories of foundational and transformational technologies. Highlights under foundational technologies include:
- 94 percent of participants used integrated clinical application suites and 86 percent used remote published applications.
- About three-fourths send blood glucose, bedside blood pressure, bedside pulse oximetry and EKG data directly to the EHR but only 25 percent send data directly from IV pumps and 10 percent from in-bed scale.
- Almost all physicians have electronic access to the EHR and other resources but only half have access to these resources using mobile applications.
- 94 percent can consume data in some form from a Continuity of Care Document (CCD) and 97 percent can contribute to a CCD but only 60 percent can consume discrete data with a home health agency or a skilled nursing home.
- Only 29 percent report having a comprehensive security program in place.
- Nearly all use firewalls, dispose devices containing personal health information properly and secure mobile devices with passwords but many lack other fundamental authentication and safeguarding procedures.
- 68 percent believe they could restore operations within 24 hours if a disaster caused complete loss of their primary data center.
Highlights under transformational technologies include:
- 76 percent can perform retroactive analysis for care improvement and cost reduction but only 43 percent can manage bundled payments or do real-time identification and tracking of value-based care conditions.
- 57 percent use clinical and billing data as well as health information exchanges to identify gaps in care.
- Most provider organizations’ population health strategies target diseases such as chronic obstructive pulmonary disease, congestive heart failure, heart disease and hypertension but few target behavioral health, sickle cell anemia and end-stage renal disease.
- For patient engagement, 81 percent report capabilities like email and more than half offer satisfaction surveys; 67 percent offer secure email exchange with a member of home care team and 38 percent offer virtual patient visits.
- Most offer conveniences such as requesting a prescription renewal or paying a bill through a patient portal; 90 percent offer a mobile patient portal; and nearly all offer access to test results and visit summaries.
- 89 percent offer some form of telehealth service, but few offer focused telehealth services such as genetic counseling or rehabilitation.
- About half use ePrescribing for controlled substances and 48 percent have their ePrescribing module connected to a prescription drug monitoring program.
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs) and other senior healthcare IT leaders. With more than 2,700 members in 51 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit chimecentral.org.
Lehigh Valley Health Network includes eight hospital campuses - three in Allentown including the region's only facility dedicated to orthopedic surgery, one in Bethlehem, one in East Stroudsburg, one in Hazleton and two in Pottsville, Pa.; 26 health centers caring for communities in seven counties; numerous primary and specialty care physician practices and 18 ExpressCARE locations throughout the region including the area’s only Children’s ExpressCARE at the Health Center at Palmer Township; pharmacy, imaging, home health services and lab services; extensive inpatient and outpatient rehabilitation services; and preferred provider services through Valley Preferred. Specialty care includes: trauma care at the region’s busiest, most-experienced trauma center treating adults and children, burn care at the regional Burn Center, kidney and pancreas transplants; perinatal/neonatal, cardiac, cancer care, orthopedics, and neurology and complex neurosurgery capabilities including national certification as a Comprehensive Stroke Center. The Lehigh Valley Cancer Institute, the Lehigh Valley Heart Institute and the Lehigh Valley Institute for Special Surgery give clinicians of the highest caliber the necessary infrastructure, programs and partnerships to help community members stay healthy and provide the most advanced treatment when needed. The Lehigh Valley Cancer Institute is a formal member of the Memorial Sloan Kettering (MSK) Cancer Alliance, a transformative initiative to improve the quality of care and outcomes for people with cancer in community health care settings, including access to key MSK clinical trials. Robotic surgery is offered in ten specialties across the health network with more than 10,000 procedures performed since 2007. Lehigh Valley Children’s Hospital, the only children’s hospital and Level 4 NICU in the region, provides care in more than 30 specialties and general pediatrics. Lehigh Valley Hospital–Cedar Crest has been recognized among the top five hospitals in Pennsylvania by U.S. News & World Report for for five consecutive years. Lehigh Valley Hospital–Cedar Crest, Lehigh Valley Hospital–17th Street and Lehigh Valley Hospital–Muhlenberg are national Magnet hospitals for excellence in nursing. Additional information is available by visiting LVHN.org, or following us on Facebook and Twitter.