Orthopedic Virtual Care Expands at LVHN
As an innovator in digital care, Lehigh Valley Health Network (LVHN) is offering patients expanded options in virtual orthopedic care from Lehigh Valley Physician Group (LVPG) and Coordinated Health orthopedic specialists. “Since late March, LVPG and Coordinated Health combined have completed more than 7,500 virtual visits for patients who have musculoskeletal conditions,” says orthopedic surgeon Eric Lebby, MD, Chief, Division of Orthopedic Surgery at LVHN. “We want the community to know they always have 24/7 access to an orthopedic specialist as well as numerous virtual access points to receive the care they need and deserve.”
The LVHN team of over 60 orthopedic surgeons, led by Eric Lebby, MD, and Wayne Luchetti, MD, Chair of Orthopedics for Coordinated Health, has been focused on providing high quality orthopedic patient care and continued access during the coronavirus (COVID-19) pandemic.
LVPG Orthopedics and Sports Medicine offers virtual visits through MyLVHN, the network’s patient portal. Patients can have an E-Visit with their LVPG provider by selecting that option on MyLVHN and completing the E-Visit form. To request an LVHN Video Visit, patients can call the practice office directly or call LVPG Orthopedics and Sports Medicine’s 24/7 call line at 610-402-8900. An answering service is available after hours and an LVPG orthopedic specialist will return a call to the patient.
Coordinated Health recently introduced their virtual orthopedic injury center which provides the community with the same high level of care they have come to expect, but instead of a face-to-face visit, the care happens through a secure digital platform. Patients can receive care for orthopedic injuries like sprains, strains, suspected fractures and breaks and back pain. By using virtual visit technology, Coordinated Health is helping reduce a patient’s potential exposure to COVID-19 by eliminating any unnecessary trips outside the home.
“Patients who have an injury or significant pain need to be evaluated and this technology allows us to do that without the patient having to come into one of our centers, unless absolutely necessary,” Luchetti says. “People may be avoiding necessary care due to concerns about contracting coronavirus, and that can lead to long-term problems. Now we can evaluate the extent of their injury without any risk of exposure.”
In order to access the Coordinated Health virtual injury center, patients can simply call the injury hotline 24/7 at 610-861-8111. The call will be transferred to a Coordinated Health orthopedic specialist who will initiate a telemedicine visit right then. Telemedicine visits can be done securely via phone or video. If it’s determined that patients need further care, they will be referred to the nearest Coordinated Health injury center or, if absolutely necessary, the emergency room.
Virtual orthopedic visits are covered by most insurances. Patients with questions regarding coverage of virtual visits should contact their insurance provider.
Lehigh Valley Health Network includes eight hospital campuses, three in Allentown, one in Bethlehem, one in East Stroudsburg, one in Hazleton and two in Pottsville, Pa.; Coordinated Health, which includes two hospital campuses, nearly two dozen multispecialty locations including ambulatory surgery centers and orthopedic injury centers in northeastern Pennsylvania and western New Jersey; 26 health centers; numerous primary and specialty care physician practices; 22 ExpressCARE including the area’s only Children’s ExpressCARE; pharmacy, imaging, home health, rehabilitation, and lab services; and preferred provider services through Valley Preferred. Specialty care includes trauma care for adults and children, burn care at the Regional Burn Center, kidney and pancreas transplants; perinatal/neonatal, cardiac, cancer, orthopedics, neurology, complex neurosurgery capabilities including national certification as a Comprehensive Stroke Center, and robotic surgery in 10 specialties. Lehigh Valley Cancer Institute, Lehigh Valley Heart Institute, and Lehigh Valley Institute for Surgical Excellence physicians provide the most advanced treatments. The Lehigh Valley Cancer Institute is a member of the Memorial Sloan Kettering (MSK) Cancer Alliance, an initiative that helps community providers improve the quality of cancer care and offers access to MSK clinical trials. Lehigh Valley Reilly Children’s Hospital, the community’s only children’s hospital, provides care in more than 30 specialties and general pediatrics. Lehigh Valley Hospital–Cedar Crest is the region’s only hospital nationally ranked by U.S. News & World Report for orthopedics and has been recognized among Pennsylvania’s top five hospitals for six consecutive years. Lehigh Valley Hospital–Cedar Crest, Lehigh Valley Hospital–17th Street and Lehigh Valley Hospital–Muhlenberg are the region’s only Magnet® hospitals for nursing excellence. Additional information is available by visiting LVHN.org, or following us on Facebook, Twitter, LinkedIn, and Instagram.